Is this Ballena resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Ballena resort have a swimming pool?

Yes, this Ballena resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ballena resort?

Best-rates for the Ballena resort starts from $252 per night with includes Guest Services, Breakfast, Internet, Pool, Business Services, Bedding/Linens, Toiletries, Designated Smoking Area, Wellness Facilities, Restaurant, Kitchen, Child Friendly, Air Conditioner, Ocean View, Balcony/Terrace, Transportation/Shuttle, Bar, Entertainment, Laundry, Parking, TV, View, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ballena resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ballena resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ballena resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ballena resort?

Based on the information reported by the owner or manager, the Ballena resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ballena resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Cristal Ballena Boutique Hotel & Spa | Resort in Bahía Ballena

| 9.6 (222 Reviews) | 1 Bathroom

Ballena Resort | Cristal Ballena Boutique Hotel & Spa

Resort in Ballena, Bahía Ballena

Beach resort with outdoor pool
Hop on Cristal Ballena Boutique Hotel & Spa's free shuttle to the beach or pamper yourself at the resort's full-service spa.
Cristal Ballena Boutique Hotel & Spa offers 21 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Tempur-Pedic beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Bahía Ballena resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Transportation/Shuttle

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Free toiletries

Towels

Shower

Bedroom

Tempur-Pedic bed

Air conditioning

Ceiling fan

Free cribs/infant beds

Bed sheets

Premium bedding

Safe

Phone

Iron/ironing board

Desk

In-room massage

Breakfast

Free buffet breakfast

1 restaurant and 1 coffee shop/cafe

Room service available

1 bar

Minibar

Coffee/tea maker

Parking

Free beach shuttle

Airport shuttle on request

24-hour roundtrip airport shuttle (surcharge)

Free secured, uncovered self parking on site

Area shuttle (surcharge)

RV/bus/truck parking on site

Accessibility

This property does not have elevators

Activities

Hiking/biking trails

Snorkeling

Beach access

Ecotours

Whale watching

Scuba diving

Golfing

Kayaking

Horse riding

Rafting

Boat tours

Surfing/body boarding

Fishing

Rock climbing

Billiards/pool table

Outdoor pool

Full-service spa

Entertainment

Cable/satellite channels

Flat-screen TV

General

Business center

Meeting room

Conference space (861 square feet)

Front-desk safe

Banquet hall

Gift shop/newsstand

Free newspapers in lobby

Library

English

German

Spanish

Designated smoking areas

Books

Guest Services

Free cribs/infant beds

Snack bar/deli

Laundry facilities

Outdoor pool

Tour/ticket assistance

Wedding services

Concierge services

Hair salon

Luggage storage

Front desk (limited hours)

Dry cleaning service

Daily housekeeping

Laundry facilities

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool umbrellas

Picnic area

Terrace

Garden

Pool sun loungers

Furnished balcony

Spa

Spa open daily

Facials

Massages

Manicures and pedicures

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 8:00 pm contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Airport shuttle fee: crc 105000 per vehicle (one-way, maximum occupancy 3) airport shuttle fee per child: crc 70000 (one-way), (up to 11 years old) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Angie

Jan 22, 2026 08:47:12 PM

Review Score: 10

Summary: The family room was very clean and had an outside patio that was excellent for listening for and watching numerous birds, including toucans! The breakfast buffet was delish as well as supper. This hotel has a wonderful pool and area to watch sunsets. Staff was extra courteous, we will be back!

See All Reviews

Room Arrangement

Room Info	Facilities
Family Suite Room Size: 807 square feet m² 3 King Bed and Twin Beds	General Square meters - 75, Bathrobes, Number of bedrooms - 1, Square feet - 807, Ping - 23, Bed count maximum 3, Number of living rooms 1, Ocean view, Bed count minimum 3
Master Suite Room Size: 969 square feet m² 1 King Bed 2 Queen Beds	General Square feet - 969, Ping - 27, Square meters - 90, Bed count minimum 1, Ocean view, Bed count maximum 2
Junior Suite Room Size: 538 square feet m² 1 King Bed 2 Queen Beds	General Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Bed count minimum 1, Ocean view, Bed count maximum 2