Is this Pier House pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Pier House?

Check-in time for Pier House starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Pier House have a swimming pool?

No, this Pier House does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pier House?

Best-rates for the Pier House starts from $77 per night with includes Internet, TV, Balcony/Terrace, Fireplace/Heating, Guest Services, Child Friendly, Pet Friendly, Ocean View, Sports/Activities, Security/Safety, Restaurant, Bar, View, Oceanfront, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Pier House a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pier House wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pier House has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pier House?

Based on the information reported by the owner or manager, the Pier House indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pier House?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Pier House | Hotel in St Austell

9.1 (561 Reviews) | Pet Friendly 3 Bathrooms 10 Guests

Hotel in Charlestown, St Austell

Overlooking Charlestown Harbor, Pier House offers spacious rooms with traditional charm and wonderful views. With free parking and cooked breakfasts, there is also a popular restaurant. The rooms at Pier House feature tea and coffee facilities and a modern private bathroom. All rooms have a TV and hairdryer, and many have scenic views across St Austell Bay. Free WiFi is also accessible. The Pier House Restaurant serves a modern British menu, featuring locally caught fish and fresh seafood. The bar offers real ales, and the adjoining Harborside Inn serves traditional pub meals on the ample terrace. Built in 1794, The Pier Hotel is just 10 minutes from the Eden Project. The Carlyon Bay Golf Course is a 5-minute drive away, and Porthpean’s Golf Course and beautiful beach are just over a mile away.

Pier House is located in St Austell.

This 19 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Ocean View, Sports/Activities, and several others. This is a good star rated property and has over 561 reviews with the average score of 9.1 . Coming to St Austell and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 19 Bedrooms Hotel if you want to learn more about this place in St Austell. These details are authentic, as they are provided by our partner, booking.com.

This Pier House in St Austell is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Pier House”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Pet Friendly

View

Ocean View

Balcony/Terrace

Oceanfront

Security/Safety

Sports/Activities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Internet

Facility Overview

Breakfast

Restaurant

Coffee house on site

Wine/Champagne

Kids' meals

Activities

Beachfront

Golf course (within 2 miles)

Beach

General

Smoke-free property

Wifi in all areas

Heating

Non-smoking rooms

Guest Services

Room service

Pet bowls

Daily housekeeping

24-hour front desk

Shared lounge/TV area

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Sun deck

Outdoor furniture

Terrace

Security/Safety

CCTV in common areas

Key access

Fire extinguishers

24-hour security

Security alarm

CCTV outside property

Smoke alarms

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Cashless payment available

Physical distancing rules followed

Policies

Check-in

The minimum age for check-in is 18

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

To guarantee a restaurant table, booking in advance is advised, please note that this hotel does not have a elevator, please note the lead guest must be 18 years and older, you must show a valid photo id upon check-in.

Reviews

Value for money:

8.85

Location:

9.8

Staff:

9.65

Facilities:

9.2

Comfort:

9.41

Cleanliness:

9.46

Michelle

Jan 6, 2026 08:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Beautiful location, very friendly staff especially the breakfast ladies. Room was immaculate and bed very comfortable, Ate in the restaurant on New Years Eve, it was extremely busy but service was excellent as were the bar staff

Negative: Our room was very small (think there was a mix up when booking) but didn’t matter because we were only there to sleep and shower

Summary: Excellent

See All Reviews

Room Arrangement

Room Info	Facilities
Cozy Double Room Type: Double Room Size: 12 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Chocolate/Cookies, Minibar Bathroom Private bathroom, Free toiletries, Body soap, Towels, Bathtub or shower, Toilet paper, Shampoo, Shower, Conditioner, Hairdryer, Toilet Media & Technology TV, Radio, Flat-screen TV General Iron, Key access, Smoke Alarm, Trash cans, Carpeted, Heating, Hypoallergenic Kitchen Electric kettle Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Socket near the bed, Non-feather pillow, Hypoallergenic pillow View Inner courtyard view, Quiet street view
Standard Double Room Type: Double Room Size: 12 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Chocolate/Cookies, Minibar Bathroom Private bathroom, Free toiletries, Body soap, Towels, Bathtub or shower, Toilet paper, Shampoo, Shower, Conditioner, Hairdryer, Toilet Media & Technology TV, Radio, Flat-screen TV General Iron, Key access, Smoke Alarm, Trash cans, Carpeted, Heating, Hypoallergenic Kitchen Electric kettle Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Socket near the bed, Non-feather pillow, Hypoallergenic pillow View Inner courtyard view, Quiet street view
Premium View Double Room Type: Double 1 Full bed(s) Bed
Standard Twin Room Type: Twin Room Size: 12 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Private bathroom, Free toiletries, Body soap, Towels, Bathtub or shower, Shampoo, Shower, Hairdryer, Toilet Media & Technology TV, Radio General Smoke Alarm, Iron, Heating Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only View Inner courtyard view
Signature View Double Room Type: Double 1 Full bed(s) Bed

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Nightly rates from:

USD77

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Pier House | Hotel in St Austell

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Hotel in Charlestown, St Austell

Amenities

Facility Overview

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Reviews

Room Arrangement

Food & Drink

Bathroom

Media & Technology

General

Kitchen

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Accessibility

Room Amenities

View

Food & Drink

Bathroom

Media & Technology

General

Kitchen

Bedroom

Accessibility

Room Amenities

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Food & Drink

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Media & Technology

General

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