SureStay Hotel by Best Western Vientiane | Hotel in Vientiane

| 8.8 (230 Reviews) |  1 Bathroom  10 Guests
Vientiane Hotel | SureStay Hotel by Best Western Vientiane

Hotel in Vientiane

Boasting a fitness center, bar and views of river, SureStay Hotel by Best Western Vientiane is located in Vientiane, 0.6 mi from Wat Sisaket. Among the facilities of this property are a restaurant along with free WiFi throughout the property. The accommodations features a concierge service, valet parking and currency exchange for guests. The rooms are fitted with air conditioning, a flat-screen TV with satellite channels, a kettle, a bidet, a hairdryer and a desk. Featuring a private bathroom with a shower and free toiletries, rooms at the hotel also boast a city view. The units have a wardrobe. The accommodations offers a terrace. There is an in-house snack bar and guests can also make use of the business area. Popular points of interest near SureStay Hotel by Best Western Vientiane include Hor Phra Keo, Laos National Museum and Chaofa Ngum Statue. The nearest airport is Wattay International, 2.5 mi from the hotel, and the property offers a paid airport shuttle service.

SureStay Hotel by Best Western Vientiane is located in Vientiane.

This 68 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Entertainment, Child Friendly, and several others. This is a 4 star rated property and has over 230 reviews with the average score of 8.8 . Coming to Vientiane and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 68 Bedrooms Hotel if you want to learn more about this place in Vientiane. These details are authentic, as they are provided by our partner, booking.com.

This SureStay Hotel by Best Western Vientiane in Vientiane is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SureStay Hotel by Best Western Vientiane”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Restaurant
  • Coffee house on site
  • Breakfast in the room
  • Bar
  • Snack bar
  • Fruit
Parking
  • Parking
  • Free parking
  • Private Parking
  • Electric vehicle charging station
  • Accessible parking
  • Parking on site
Activities
  • Fitness center
  • Happy hour
  • Fitness
General
  • Designated smoking area
  • Wifi in all areas
  • Smoke-free property
  • Safe
  • Elevator
  • Air conditioning
  • Non-smoking rooms
Guest Services
  • Daily housekeeping
  • Fax/Photocopying
  • Shuttle service
  • Room service
  • Business center
  • Laundry
  • Car rental
  • Dry cleaning
  • Currency exchange
  • Valet parking
  • Shuttle service (additional charge)
  • Ironing service
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Suit press
  • Airport shuttle
  • Tour desk
  • Airport shuttle (additional charge)
  • Baggage storage
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Terrace
Security/Safety
  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • CCTV outside property
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.16
Location:
9.25
Staff:
8.9
Facilities:
8.53
Comfort:
8.89
Cleanliness:
8.98
Matthew
Jun 8, 2026 07:00:00 AM
Review Score:   7
United Kingdom
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The hotel from the outside is very impressive and architecture very cool, the staff are super friendly and exceptionally helpful. The room is clean and bed comfortable with plenty of space.
Negative: The room while large and clean could benefit from a better shower, on the one hand the hotel is modern but the fact that as soon as you ask the shower to perform under heat the water pressure drop suggests otherwise. The breakfast was sufficient but not worth writing home about in any regard. For the price per night you don't expect the water pressure issue and breakfast could be slightly improved.
Summary: Friendly staff, clean and modern but you're essentially paying for the location
See All Reviews

Room Arrangement

Room Info Facilities
Superior King Room - Non-Smoking
Room Type: Double
Room Size: 27 m2
1 King bed(s) Bed
Superior King Room - Non-Smoking

Food & Drink

Minibar, Tea/Coffee maker

General

Safe, Ironing facilities, Air conditioning

Bathroom

Bidet, Hairdryer, Bathrobe

Living Area

Desk

Media & Technology

Cable channels

Services

Wake-up service

Bedroom

Alarm clock
Deluxe King Room - Non-Smoking
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Deluxe King Room - Non-Smoking

Food & Drink

Minibar, Tea/Coffee maker

General

Safe, Ironing facilities, Air conditioning

Bathroom

Bidet, Hairdryer, Bathrobe

Living Area

Desk

Media & Technology

Cable channels

Services

Wake-up service

Bedroom

Alarm clock
King Suite with Balcony and River View - Non-Smoking
Room Type: Suite
Room Size: 52 m2
1 King bed(s) Bed
King Suite with Balcony and River View - Non-Smoking

Food & Drink

Minibar, Tea/Coffee maker

General

Safe, Ironing facilities, Air conditioning

Bathroom

Bidet, Hairdryer, Bathrobe

Outdoors

Balcony

Living Area

Desk

Media & Technology

Cable channels

Services

Wake-up service

Bedroom

Alarm clock
Superior Twin Room - Non-Smoking
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Safe, Ironing facilities, Air conditioning

Bathroom

Bidet, Hairdryer, Bathrobe

Living Area

Desk

Media & Technology

Cable channels

Services

Wake-up service

Bedroom

Alarm clock
Executive King Room with River View - Non-Smoking
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Safe, Ironing facilities, Air conditioning

Bathroom

Bidet, Hairdryer, Bathrobe

Outdoors

Balcony

Living Area

Desk

Media & Technology

Cable channels

Services

Wake-up service

Bedroom

Alarm clock

FAQ's

Is this Vientiane hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Vientiane hotel?

Check-in time for Vientiane hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Vientiane hotel have a swimming pool?

No, this Vientiane hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Vientiane hotel?

Best-rates for the Vientiane hotel starts from $62 per night with includes Bar, Guest Services, Breakfast, Parking, Balcony/Terrace, EV Charge Station, Wellness Facilities, Entertainment, Child Friendly, Internet, Laundry, Designated Smoking Area, Security/Safety, Business Services, Restaurant, Air Conditioner, Accessibility, Transportation/Shuttle with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Vientiane hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Vientiane hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Vientiane hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Vientiane hotel?

Based on the information reported by the owner or manager, the Vientiane hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Vientiane hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD62
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