Is this City of Westminster hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the City of Westminster hotel have a swimming pool?

No, this City of Westminster hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is City of Westminster hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the City of Westminster hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the City of Westminster hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the City of Westminster hotel?

Based on the information reported by the owner or manager, the City of Westminster hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for City of Westminster hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Chapter Hotels - Griffin House | Hotel in London

7.2 (19 Reviews) | 1 Bathroom

City of Westminster Hotel | The Chapter Hotels - Griffin House

Hotel in City of Westminster, London

Hotel in London, 4-minute walk to Hyde Park
A 24-hour front desk, free WiFi in public areas, and multilingual staff assistance are available at this smoke-free hotel. Other amenities include a reception hall.
Change of towels is available on request.
The Chapter Hotels - Griffin House offers 19 accommodations with hair dryers and irons/ironing boards. This London hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Free toiletries

Toilet paper

Soap

Towels

Shampoo

Shower

Bedroom

Heating

Iron/ironing board

Desk

Parking

No onsite parking available

Accessibility

This property does not have elevators

Activities

Casino

Health/beauty spa

Outlet shopping

General

Reception hall

English

Arabic

French

Smoke-free property

Guest Services

Change of towels (on request)

Change of bedsheets (on request)

24-hour front desk

Multilingual staff

Daily housekeeping

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 50+ Mbps

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Kirill

Nov 1, 2025 11:46:01 PM

Review Score: 4

Summary: Room carpet was wet and smelled moldy very bad. No reception at all when I was there.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Single Room, Private Bathroom (External bathroom) Room Size: 65 square feet m² 1 Twin Bed	General Bed sheets provided, Hair dryer, Ping - 1.8, Digital TV service, Electric kettle, Number of bedrooms - 1, Shower only, Toilet paper, Towels provided, Soap, Free toiletries, Heating, Desk, Wired internet access (surcharge), Square meters - 6, Iron/ironing board, Square feet - 65, Private bathroom (not in room), Shampoo, Bed count minimum 1, Bed count maximum 1
Executive Double Room, Ensuite Room Size: 108 square feet m² 1 Double Bed	General Bed sheets provided, Hair dryer, Free WiFi, Electric kettle, Ping - 3.0, Square feet - 108, Number of bedrooms - 1, Towels provided, Soap, Free toiletries, Free wired internet, Square meters - 10, Streaming services, Private bathroom, Heating, Iron/ironing board, Shampoo, Bed count minimum 1, Bed count maximum 1
Executive Quadruple Room, Ensuite Room Size: 108 square feet m² 3 Double Bed and Twin Beds	General Bed sheets provided, Hair dryer, Free WiFi, Electric kettle, Ping - 3.0, Square feet - 108, Number of bedrooms - 1, Shower only, Towels provided, Soap, Free toiletries, Free wired internet, Square meters - 10, Streaming services, Private bathroom, Heating, Iron/ironing board, Shampoo, Bed count maximum 3, Bed count minimum 3
Executive Twin Room, Ensuite Room Size: 65 square feet m² 2 Twin Beds	General Bed sheets provided, Hair dryer, Free WiFi, Ping - 1.8, Digital TV service, Electric kettle, Number of bedrooms - 1, Shower only, Toilet paper, Towels provided, Soap, Free toiletries, Private bathroom, Heating, Wired internet access (surcharge), Square meters - 6, Iron/ironing board, Square feet - 65, Shampoo, Bed count minimum 2, Bed count maximum 2
Executive Apartment, Private Bathroom (Two Bedroom) Room Size: 108 square feet m² 3 Double Bed and Twin Beds	General Fan, Bed sheets provided, Hair dryer, Free WiFi, Ping - 3.0, Square feet - 108, Number of bedrooms - 2, Shower only, Stovetop, Towels provided, Soap, Free toiletries, Separate dining area, Square meters - 10, Private bathroom, Heating, Iron/ironing board, Shampoo, Refrigerator, Bed count maximum 3, Bed count minimum 3
Executive Triple Room, Ensuite Room Size: 118 square feet m² 2 Double Bed and Twin Bed	General Ping - 3.3, Square feet - 118, Bed sheets provided, Hair dryer, Digital TV service, Electric kettle, Number of bedrooms - 1, Shower only, Toilet paper, Towels provided, Soap, Free toiletries, Square meters - 11, Private bathroom, Heating, Wired internet access (surcharge), Iron/ironing board, Shampoo, Bed count minimum 2, Bed count maximum 2