Is this Novotel Sihanoukville Holiday Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Novotel Sihanoukville Holiday Resort have a swimming pool?

Yes, this Novotel Sihanoukville Holiday Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Novotel Sihanoukville Holiday Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Sihanoukville Holiday Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Sihanoukville Holiday Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Sihanoukville Holiday Resort?

Based on the information reported by the owner or manager, the Novotel Sihanoukville Holiday Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Sihanoukville Holiday Resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Sihanoukville Holiday Resort | Hotel in Sihanoukville

| 8.8 (30 Reviews) | 1 Bathroom

Sihanoukville City Centre Hotel | Novotel Sihanoukville Holiday Resort

Hotel in Sihanoukville City Centre, Sihanoukville

Family-friendly hotel on the beach, with 2 outdoor pools
Spend the day on Novotel Sihanoukville Holiday Resort's beach or relax by one of the hotel's 2 outdoor swimming pools.
Novotel Sihanoukville Holiday Resort offers 215 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and bathrobes. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. 42-inch Smart televisions come with digital channels.

Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Sihanoukville hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a waterslide and a steam room. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for usd 35 per night. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately usd 18 for adults and usd 9 for children rollaway bed fee: usd 35 per night hosted evening meal: usd 18 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 95075950 safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Carmen

Jul 11, 2025 10:28:12 AM

Review Score: 10

Summary: I would like to compliment Mr. Virak, who has made my stay at Novotel Sihanoukville extremely pleasant. Mr. Virak always anticipates my needs, puts himself in my shoes, and goes the extra mile to make sure I am comfortable. His service is beyond thoughtful and truly exceptional. On Day 1, when I needed a quiet spot for a meeting, he patiently followed me from the restaurant to the lounge and finally to the lobby—just to help me find the perfect quiet corner. He even brought me an extra table for my laptop, turned down the music, and checked in on me every hour to ensure everything was okay. On Day 2 during breakfast, he saw me with my laptop and, knowing I needed to work, offered me a seat in a closed area for some peace and quiet. He was so attentive to every detail—asking if he should turn on the lights to reduce glare from my screen, checking if I needed anything to eat or drink, and even closing the door for me when he noticed more people walking past. Later that evening at the beach bar, while I was working again, he noticed I hadn’t plugged in my charger. He quietly brought me an extension cord and asked if I needed to charge my laptop. That level of attention is rare. As a trainer, I’m honestly very impressed by Mr. Virak’s dedication and attentiveness—so much so that I will be using his service as an example in my future customer service classes. I hope this message can be passed along to him, e truly he made a lasting impression on me.

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Novotel Sihanoukville Holiday Resort | Hotel in Sihanoukville

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