Is this Genk hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Genk hotel have a swimming pool?

Yes, this Genk hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Genk hotel?

Best-rates for the Genk hotel starts from $123 per night with includes Business Services, Wellness Facilities, Restaurant, Guest Services, Pool, TV, Accessibility, Laundry, Balcony/Terrace, Bedding/Linens, Spa, Child Friendly, Internet, Kitchen, Breakfast, Air Conditioner, Parking, Designated Smoking Area, Fireplace/Heating, Bar, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Genk hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Genk hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Genk hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Genk hotel?

Based on the information reported by the owner or manager, the Genk hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Genk hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Stiemerheide - The Urban Hotel & Golf Retreat | Hotel in Genk

| 8.6 (129 Reviews) | 1 Bathroom

Genk Hotel | Stiemerheide - The Urban Hotel & Golf Retreat

Hotel in Genk

Luxury hotel with 2 restaurants and a 24-hour fitness center
Along with 2 restaurants, this hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and a business center.
Stiemerheide - The Urban Hotel & Golf Retreat offers 70 air-conditioned accommodations with safes and complimentary bottled water. 160-cm flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Genk hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Bathrobes

Towels

Bedroom

Air conditioning

Heating

Bed sheets

Hypo-allergenic bedding

Safe

Desk

Slippers

Breakfast

1 bar

Room service available

Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 28 per person

2 restaurants

Coffee/tea maker

Free bottled water

Parking

Electric car charging station on site

Free self parking on site

Accessibility

This property does not have elevators

In-room accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Hiking/biking trails

Adjacent to a golf course

Sauna

Billiards/pool table

Bicycle rentals

Hiking/biking trails

Indoor pool

24-hour fitness center

Entertainment

Cable channels

160-cm flat-screen TV

General

Meeting rooms

Business center

Banquet hall

Front-desk safe

English

Dutch

French

German

Designated smoking areas

Guest Services

Indoor pool

Laundry facilities

Dry cleaning service

24-hour front desk

Daily housekeeping

Luggage storage

Laundry facilities

Multilingual staff

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Terrace

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for eur 15.0 per day.

Payment Policy

Fee for buffet breakfast: approximately eur 28 per person pet fee: eur 35.00 per accommodation, per day service animals are exempt from fees crib (infant bed) fee: eur 15.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets food and water bowls are available pets allowed for an extra charge of eur 35.00 per accommodation, per day service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Sergey

Sep 11, 2025 03:00:48 PM

Review Score: 6

Summary: The receptionist was extremely unpolite and rude from the very beginning. She asked for my name three times, even though I had already repeated it clearly, and then insisted several times on how exactly the reservation was made, in a very unpleasant manner. Instead of being welcoming, her attitude felt dismissive and unprofessional. On top of this, the server in the restaurant refused to speak English, making the situation even more uncomfortable. To make matters worse, there was also a strange smell in the corridor, which added to the overall negative impression.

See All Reviews

Room Arrangement

Room Info	Facilities
Luxury Double Room Room Size: m² 1 Double Bed 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Courtyard view, Bed count minimum 1, Bed count maximum 1
Grand Studio Suite Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Location - top floor, Number of bathrooms - 1, Jetted bathtub, Separate bathtub and shower, No cribs (infant beds), Garden view, Separate sitting area, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Double Room Room Size: 205 square feet m² 1 King Bed	General Square feet - 205, Location - ground floor, Area rug/s in room, Ping - 6, Square meters - 19, Number of bedrooms - 1, Shower only, Rainfall showerhead, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1
Exclusive Studio Suite Room Size: m² 1 Queen Bed	General Number of living rooms 0, Jetted bathtub, Separate bathtub and shower, Number of bedrooms - 0, No cribs (infant beds), Garden view, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Comfort Double Room Room Size: 205 square feet m² 1 Double Bed 1 Twin Bed	General Square feet - 205, Number of living rooms 0, Number of bedrooms - 0, Thin carpet in room, Ping - 6, Square meters - 19, No cribs (infant beds), Shower only, Rainfall showerhead, Bed count minimum 1, Air conditioning, Bed count maximum 1
Junior Studio Suite Room Size: 323 square feet m² 1 Queen Bed	General Ping - 9, Square meters - 30, No cribs (infant beds), Number of bedrooms - 1, Balcony, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Elite Studio Suite Room Size: m² 1 Queen Bed	General Number of living rooms 0, Hardwood flooring in room, Number of bedrooms - 0, Laptop-friendly workspace, Location - top floor, Number of bathrooms - 1, Jetted bathtub, Minibar (stocked, free items), Private bathroom, Separate bathtub and shower, No cribs (infant beds), Golf view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Royal Studio Suite Room Size: 506 square feet m² 1 Queen Bed	General Number of living rooms 0, Hydromassage showerhead, Square feet - 506, Number of bedrooms - 0, No cribs (infant beds), Room and bed type depend on availability check-in, Separate sitting area, Ping - 14, Square meters - 47, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Luxury Studio Suite Room Size: 506 square feet m² 1 Queen Bed	General Number of living rooms 0, Hardwood flooring in room, Square feet - 506, Number of bedrooms - 0, No cribs (infant beds), Room and bed type depend on availability check-in, Separate sitting area, Ping - 14, Square meters - 47, Bed count minimum 1, Bed count maximum 1
Deluxe Double Room Room Size: 205 square feet m² 1 Double Bed 1 Twin Bed	General Square feet - 205, Ping - 6, Square meters - 19, No cribs (infant beds), Number of bedrooms - 1, Garden view, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1